"Thank you for your support and professionalism on a very sad day for our family. I started out in the morning feeling very uncertain about how events would unfold, but after seeing you at the flat and watching you organise things, I was in fact able to relax somewhat and share in the final celebration of my mother's life, in a way she would have appreciated."
"We would like to thank you for making such a beautiful event and making such a terrible occasion into something life affirming. We have met so many people who have gone out of their way to help us and for this we are truly grateful."
"I am writing to thank you both for making a very difficult and painful time as good as it could have been. The hours you spent, Kathryn, and the care and attention to detail you gave, showed in so many ways. I very much appreciated how you managed to deal so delicately with our unusual family configuration. You both managed to be sensitive and pragmatic, which is a considerable skill in these situations. Again, warm thanks."
"I wanted to thank you very much indeed for your help, advice, support and super-efficient organisation of D's funeral and burial. It was such a relief to work with someone with such a ready understanding and who could add such a lot of extra value to our original brief, and although nothing could make the events 'pleasant', I and everyone I spoke to emerged from it all peaceful and uplifted. Quite a feat in the circumstances, and for A, my mother and me in particular, one you were instrumental in achieving. Best wishes,"
"Thanks very much for arranging E's funeral. I thought it went really well. I really do appreciate the way you removed our anxiety from the day. Kind regards,"
"My family and I were deeply impressed with the service you arranged, more so in its simplicity, which I know M would have been pleased with. With thanks,"
"We were all very impressed by, and appreciative of, your work with us. It was a revelation to experience such a gentle and supportive approach to helping us plan our mother's funeral. You led us through difficult decision making with such skill and made it seem easy to think about what we wanted for the ceremony. The actual event went very well and we have had several cards and many comments on how beautiful the service was and how well it reflected mum's spirit."
"Thank you so much for all your discreet and helpful organising. I feel my mum would appreciate it as she was a perfectionist in all she did."
"The compliments have been flooding in. People loved what we came up with - and you played such a large part and led us so perfectly. We could not have wished to say goodbye to our lovely girl in any better way."
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